The 6th global edition of the Trescon's World CX Summit - ASEAN, will virtually gather top-notch influential personalities in ASEAN's CX landscape. Notable speakers include Raymond Tan, Nate Brown, Janelle Estes, Michelle Huff, Evan Tanuhardja, Alicia Calin, Veda Menon, Shivakumar Ganesan, Sarah Mathews, Sonali Verma, Avis Easteal, Lau Yin May, Julian Neo & more.

Singapore, Mar 8, 2022 - (ACN Newswire) - The ASEAN edition of the World CX Summit is set to take place virtually to explore the future of CX through re-engineering and re-inventing innovative strategies, tech trends, and possibilities in CX. The Summit will focus on the importance of digital transformation and how it can be applied across all aspects of a business to transform the way customers engage. The event will be bringing together the leaders that shape how businesses approach customer experience and emerging technologies.

Taking place on 24 March 2022, the event will virtually gather CX stakeholders from across the region. #TresconCX will feature keynotes from thought-leaders, industry experts, private networking sessions, secure audio-visual meetings, private meetings and more from thought leaders in ASEAN.

ASEAN countries, over the years, have seen economic growth which is driven by innovation, where CX is the new battleground. It is one area that is often overlooked in the race to develop new products that can make a difference in customer satisfaction, loyalty, and repeat purchases and customer retention. Reports suggest that customer experience is one among the list of top priority for ASEAN enterprises in a post-pandemic world.

These businesses of today are aiming nothing less than to provide a better CX to increase customer satisfaction and lifetime value of their brand; improve customer engagement, satisfaction, and retention; improve conversion rates; improve marketing return on investment or ROI, and the most important of all - improve brand loyalty, advocacy, and reputation.

To address these concerns, World CX Summit will feature prominent experts such as:
- Raymond Tan, Director of Customer Responsiveness Department Ministry of Manpower, Singapore
- Nate Brown, Chief Experience Officer, Officium Labs, US
- Janelle Estes, Chief Insights Officer, UserTesting, US
- Michelle Huff, Chief Marketing Officer, UserTesting, US
- Evan Tanuhardja, Head of Presales APAC, LivePerson, Sydney, Australia
- Alicia Calin, Customer Workflows Solution Lead, Asia, Servicenow
- Veda Menon, Head of Sales, ASEAN, Uniphore
- Shivakumar Ganesan, Co-founder, and CEO, Exotel, India
- Ashlyn Rodrigues, Head of Customer Success, Global Clients APAC, LinkedIn Singapore
- Avis Easteal, Head of Consumer, LUXASIA, Singapore
- Lau Yin May, Group Chief Marketing and Customer Experience Officer, Malaysia Airlines Berhad, Malaysia
- Sonali Verma, Head, Customer Experience and Innovation, Regional Bancassurance, Manulife Asia, Singapore
- Mary Drumond, Chief Marketing Officer, Worthix, US
- Chatrudee Ngamvalairatt, EVP, Customer Experience Management, Bank of Ayudhya - Krungsri, Thailand and
- Sarah Mathews, Global Head of Destination Marketing, TripAdvisor APAC, Hong Kong
- Harish Agarwala, Head of Customer Experience Strategy for SEA, India and HK, Qualtrics to name a few.

World CX Summit - ASEAN will cover current topics including accelerating digital transformation, changing customer behaviors, art and science of leveraging data, automating contact centers, building a future-ready organization using cloud, digital experience platforms, navigating changing customer expectations and much more.

"We are at the threshold of implementing a new digital customer experience that transforms customer service delivery, as organizations are increasingly becoming data-driven and analytics-led organizations that understand how to leverage future-tech to deliver a world-class customer experience," said Mithun Shetty, CEO of Trescon.

The event is Powered by - UserTesting; Platinum Sponsors - LIVEPERSON; Gold Sponsors - ServiceNow, Uniphore, & Exotel; Silver Sponsor - Qualtrics & Bronze Sponsor - Outsystems.
The summit will be hosted on the virtual events platform Vmeets to help participants network and conduct business in an interactive and immersive virtual environment. Participants can also engage with speakers in Q&A sessions and network with solution providers in virtual exhibition booths, private consultation rooms and private networking rooms.

For more information visit: https://tresconglobal.com/conferences/cx/asean/

About World CX Summit

World CX Summit ASEAN aims to bring CX Leaders and Marketers "all under one roof" together to discuss how the latest technologies and customer insights can be combined to change CX as we know it. The summit will host a combination of insightful sessions, case studies, panel discussions, and workshops sure to deliver actionable insights that attendees can apply to their Customer Experience strategies.

About Trescon

Trescon is a global business events and consulting firm that provides a wide range of business services to a diversified client base that includes corporations, governments and individuals. Trescon is specialised in producing highly focused B2B events that connect businesses with opportunities through conferences, road shows, expos, demand generation, investor connect and consulting services.

For further details about the announcement, please contact:
JagritiJaiswal
CorporateCommunications
media@tresconglobal.com

HONG KONG, Mar 9, 2022 - (ACN Newswire) - EC Healthcare (the Company, which together with its subsidiaries is referred to as the Group, HKG: 2138), the largest non-hospital medical group in Hong Kong, is pleased to announce, to reduce the infection risk from going out for medical consultation, the Group launch Tele-Medicine service under EC Healthcare Medical Centre, AI MEDICAL, PRIMEcare, chiropractor and traditional medicine services under NYMG. The Group's professional medical team will fully be devoted to providing services to the public. The Group formed a dedicated team that can provide 500 session telemedicine services per day at the first phase and will continue to scale up to match the demand from our clients.

Please book via EC Healthcare online platform: https://ectelemedicine.echealthcare.com/

If you have any inquiry, please contact Customer Service Hotline: 2152 8503

The Tele-Medicine mainly provides common diseases consultation and chronic disease follow-up consultation. The teleconsultation can cover flu, diarrhea, rash, sinusitis, red-eye, indigestion, diabetes, hypertension and hyperlipidemia. After the teleconsultation, the Group will also arrange a drug delivery service within four hours*. This service helps citizens to manage health conditions at home.

Apart from teleconsultation, the Group's service centers located in each district include general outpatient clinics, specialist clinics, health check centers, vaccine centers and laboratory centers still commence usual operation and provide vaccine, pre-vaccine body check, PCR test and antibody test. The Group is devoted to being the public's health guardian, serving the community, and contributing to the anti-epidemic work.

*Drug delivery service arrival time is subject to prevailing conditions

About EC Healthcare
EC Healthcare is Hong Kong's largest non-hospital medical service provider*, leveraging its core businesses of preventive and precision medicine, and committed to developing medical artificial intelligence by integrating its multi-disciplinary medical services. The move, which is supported by the Group's high-end branding and quality customer services, is aimed at offering customers safe and effective healthcare and medical services with professionalism. The Group is a constituent stock of Hang Seng Composite Index and the MSCI Hong Kong Small Cap Index.

The Group principally engages in the provision of one-stop medical and health care services in Greater China. The Group provides a full range of services and products under its well-known brands, including those of its one-stop aesthetic medical solutions provider DR REBORN which has ranked first in Hong Kong by sales for years, primary care clinics jointly established with Tencent Doctorwork, chiropractic services centre New York Spine and Physiotherapy Center NYMG, health management centre re:HEALTH, a vaccine centre Hong Kong Professional Vaccine HKPV, a comprehensive dental centre UMH DENTAL CARE, a diagnostic and imaging centre HKAI, an oncology treatment centre reVIVE, a day procedure centre HKMED, a specialty clinic SPECIALISTS CENTRAL, NEW MEDICAL CENTER and Prime Medical Centres, obstetrics and gynaecology specialist ZENITH MEDICAL CENTER AND PRENATAL DIAGNOSIS CENTRE, specialists central, a paediatric center PRIME CARE, cardiology center HONG KONG INTERNATIONAL CARDIOLOGY CENTER, PathLab Medical Laboratories, a professional haircare center HAIR FOREST, Ophthalmology Center VIVID EYE and EC Veterinary Hospital and Imaging Center.

*According to independent research conducted by Frost and Sullivan in terms of revenue in 2019 and 2020

HONG KONG, Mar 9, 2022 - (ACN Newswire) - AAC Technologies Holdings Inc. (AAC, HKG: 2018), the world-leading solutions provider for smart devices, and Dispelix, the leader in see-through waveguide displays for AR & MR wearables, announced a strategic partnership on March 8, 2022 HKT, to ensure the AR & MR wearables industry has access to the highest quality see-through waveguide displays in the world.

With the announcement, AAC becomes one of Dispelix’s strategic partners for mass manufacturing of Dispelix’s see-through waveguide displays to support the growing global demand associated with the Augmented Reality (AR) and Mixed Reality (MR) wearables markets. The companies are working together to provide the highest quality waveguide displays designed to deliver industry-leading form factor, image quality and clarity performance for all customers globally.

The win-win partnership brings together AAC’s unparalleled expertise in wafer-level optics mass manufacturing and Dispelix’s unique waveguide technology.

Dr. Antonino F. Parrinello, Head of Corporate Development of AAC, said, “We are delighted to join Dispelix in their path toward deployment of high-end AR solutions to the consumer market. This partnership will leverage the full potential of AAC’s unique manufacturing platform and global operations to support all customers engaged in the development of system-level solutions enabled by Dispelix unique technology. AAC considers this moment of rapid growth of the AR/MR market as an important opportunity to deliver strategic value for our customers and to continue to strengthen our position as a global leader in the precision optics space”.

Antti Sunnari, CEO of Dispelix, said “We’re delighted to announce our partnership with AAC, one of the very few mass-manufacturers of high precision miniaturized optical components for high-volume consumer applications. AAC’s proven expertise in ramping up, scaling, and efficiently operating novel and highly complex wafer-level manufacturing processes for mass-customized optical components adds a completely new dimension to our offering. The partnership will ensure strength & competitive edge for customers of both companies with highly manufacturable waveguide display solutions featuring unmatched performance and quality.” “Any organization developing an AR or MR wearable understands the quality of the display is critical because without a high quality display their wearable will be a failure in the eyes of consumers.”

About AAC Technologies
AAC Technologies Group is the world’s leading solutions provider for smart devices with cutting-edge technologies in materials research, simulation, algorithms, design, automation and process development. The Group provides advanced miniaturized and proprietary technology solutions in Acoustics, Optics, Electromagnetic Drives and Precision Mechanics, MEMS, Radio Frequency and Antenna for applications in the consumer electronics and automotive markets. The Group has 32 offices in Asia-Pacific area, Europe and US, 13 production sites in China, Czech Republic, Malaysia, and Vietnam, and 19 R&D centers in China, US, Finland, Denmark, UK, South Korea, Japan and Singapore.

About Dispelix
Dispelix is a waveguide designer and manufacturer that delivers visionary augmented and mixed reality see-through displays for consumer and enterprise solutions. Its patented DPX waveguides unlock new freedoms in AR product design with unmatched image quality, performance, and efficiency. Led by the world’s most sought-after experts in optics, photonics, and manufacturing, Dispelix powers AR experiences that push boundaries. Dispelix is headquartered in Finland, with offices in US, China, and Taiwan. Learn more at dispelix.com.